Warranty: Tamura Corp of America warrants each product of its manufacture that does not perform to the agreed upon specification as a result of defective material and/or workmanship, for a period of two (2) full year from the date of shipment to the original purchaser FOR STANDARD CATALOG POWER SUPPLIES and one (1) full year for NON-CATALOG POWER SUPPLIES Tamura Corp of America’s obligation under this warranty is limited to servicing or adjusting any product returned to the factory for that purpose, or replacing any defective parts. Transportation charges are to be prepaid by the customer and a Return Material Authorization (RMA) number must be obtained from Tamura Corp of America’s Customer Service before returning for warranty examination. If the failure has been caused by misuse, operation in excess of the specification or modifications by the customer, repairs shall be billed at cost; in such cases a cost estimate shall be submitted before work is started. This warranty is in lieu of all other express or implied and constitutes fulfillment of Tamura Corp of America’s liabilities to the customer. Tamura Corp of America will assume no liability for consequential damages; for anticipated or loss of profits, incidental damages or loss of time or other losses incurred by the customer or any other third party in connection with product covered by this warranty or otherwise.
Call Customer Service (951)699-1270 ext 174 for RMA
SERVICE FOR LEGACY POWER SUPPLIES ONLY
For direct purchases through Tamura Corporation, units that are under warranty and found to have a defect in design and/or manufacturing will be evaluated, repaired or replaced at no charge. For all units purchased through a distributor, the customer should return the unit to that distributor first.
Out of Warranty Repairs for Power Supplies:
For the convenience of Tamura's customers, Regional Repair Centers have been authorized to complete out of warranty repair transactions with power supply customers at three locations across the United States.
AUTHORIZED SERVICE CENTERS for OVS POWER